Frequently Asked Questions
Everything you need to know about your ELEAT experience.
What makes ELEAT products unique compared to traditional snacks?
ELEAT focuses on high-protein, low-sugar nutrition without compromising on taste. Our recipes use premium plant-based ingredients to ensure you stay fueled and satisfied throughout the day.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status in real-time.
Are ELEAT products suitable for vegans and those with gluten sensitivities?
Yes, our entire product range is 100% plant-based and vegan-friendly. We also ensure that our ingredients are naturally gluten-free to accommodate various dietary requirements.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with the quality, please contact our support team within 14 days for a replacement or refund.
Do you offer subscription options for regular deliveries?
Absolutely! You can choose to subscribe to your favorite products and save 15% on every order. You have full control to pause, skip, or cancel your subscription at any time through your account portal.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.